A little help with Qoot
Questions about your account, a feature or a subscription? Contact the Qoot team at hello@getqoot.com.
Help us understand the issue
Include your phone model, iOS or Android version, Qoot version and the steps that lead to the issue. You can attach a screenshot after hiding personal information that is not relevant. Never send your password, a sign-in code or payment-card details.
Account and sign-in
Use the same method you used to register: email, Apple or Google. If you have lost access, email us from the address linked to your account where possible. We may need to verify your identity before making changes to the account.
Subscriptions and purchases
In Qoot, use Settings → Restore purchases if your subscription is missing. Payments, cancellations and refunds are handled through the store you used.
Uninstalling Qoot or deleting your account does not cancel your subscription. Contact our team if you need help identifying the store that bills you.
Your data and choices
Export your data and manage consent in Qoot settings. Permission to send data to Anthropic AI is optional and can be withdrawn separately: the manual journal, kitchen and planner remain available.
Report content
Use the report button on a community recipe or email hello@getqoot.com, identifying the recipe or content concerned. Avoid including health data or unnecessary personal information.