Delete your Qoot account
Delete your account and associated data in Qoot, or request deletion here even if you have uninstalled the app.
Request deletion without the app
This button opens an email draft. It does not delete your account or send anything automatically. You can also email hello@getqoot.com directly, using the subject “Delete my Qoot account” and including the email address displayed in your account.
Send the request from your account’s email address where possible. If you use an Apple private relay address, include the address displayed in your Qoot profile. We will verify that you own the account before deleting it. Never send a password or sign-in code.
We respond by email within one month, which may be extended by two months for complex requests, as explained in our privacy policy. We confirm processing of the request. Account data is erased within 30 days after account deletion, except where retention obligations apply as explained below.
Delete the account in Qoot
- Open Settings → Account → Delete account.
- Export your data if you want to keep a copy.
- Read the consequences and confirm deletion. Account erasure in the app is immediate and permanent.
The Withdraw my health-data consent option leads to the same deletion flow. AI permission can be withdrawn without deleting your account.
Apple or Google subscription
Deleting the account or uninstalling the app does not cancel your subscription. Cancel with the store that bills you to avoid renewal. You can still request deletion if you need help finding the subscription.
Data deleted and exceptions
Deletion covers your account, profile, nutrition journal, weight and water history, private and community recipes, your photos stored by Qoot, plans, shopping lists, Coach follow-up, conversations, reviews, personal library and fasting dates.
Some information is handled separately:
- Consent evidence: retained for 5 years to demonstrate grants and withdrawals, without email addresses, IP addresses or health content.
- Billing data: retained for applicable accounting and tax periods, normally 10 years. Apple and Google also manage their own billing records.
- Shared recipe copies: copies already imported by recipients remain in their accounts; your community posts are deleted.
- Data copied to Apple Health or Health Connect: manage it separately in the relevant Health app. Deleting Qoot does not automatically erase those copies.
Provider retention periods and your full rights are explained in the privacy policy. For deletion of only some data, or if you need help, email hello@getqoot.com.